We had a wild problem in a crawl space or really a "cave" that was causing bad leakage into our house during the 2022-23 winter rains. We weren't even sure what needed to be done, we had many different people come in and give us recommendations of what to do. We chose CXC because we felt their solution was the best option given the situation, and best piece of mind. We had great communication with Will, he made us feel like he understand our dilemma and was genuinely interested in helping, we weren't just a "customer". Even in the middle of one of the craziest rainy seasons in LA history, he and his team made time for us, they even came after hours to help do a temporary install of the professional grade sump pump so that we could sleep through the night without worrying that our first floor would flood. When they came back they had to use a jackhammer to open up the trench to be able to install a french drainage system and a sump pump. The job was dirty, the space was tight, but when they came in they did the work, apologized for the mess, helped clean up the best they could, and finished it pretty quickly. It was amazing! Will's guys were cordial and easy to work with. I know this all happened a year ago, but with the current rains we find ourselves now so very grateful for the work CXC did to help keep our house dry today!
Pili Hasleton
5 months ago
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We had a wild problem in a crawl space or really a "cave" that was causing bad leakage into our house during the 2022-23 winter rains. We weren't even sure what needed to be done, we had many different people come in and give us recommendations of what to do. We chose CXC because we felt their solution was the best option given the situation, and best piece of mind. We had great communication with Will, he made us feel like he understand our dilemma and was genuinely interested in helping, we weren't just a "customer". Even in the middle of one of the craziest rainy seasons in LA history, he and his team made time for us, they even came after hours to help do a temporary install of the professional grade sump pump so that we could sleep through the night without worrying that our first floor would flood. When they came back they had to use a jackhammer to open up the trench to be able to install a french drainage system and a sump pump. The job was dirty, the space was tight, but when they came in they did the work, apologized for the mess, helped clean up the best they could, and finished it pretty quickly. It was amazing! Will's guys were cordial and easy to work with. I know this all happened a year ago, but with the current rains we find ourselves now so very grateful for the work CXC did to help keep our house dry today!
Sam B.
6 months ago
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During the unprecedented rains of the 2022–23 season, I got a crash course in hydrology when hundreds of gallons of water seeped from the saturated ground into the crawlspace under my house. Because of erosion under the house caused by the flooding, I searched for a foundation expert. After several false starts, a local realtor referred me to CXC in late summer. Will Crawford came to assess the damage. Thankfully, it was not serious. He recommended that I install a French drain around the perimeter of the house and a sump pump at the lowest point as the best and most cost-effective means of routing the water away and preventing further damage. Although CXC was swamped with work as the rainy season again approached, Will and his crew were able to fit my project into their busy schedule. I also asked them to come back to pour a solid concrete sidewalk around the foundation, angled to route water away from the house and into the French drain. The CXC crew worked very hard and finished everything just before the rains came. Will took the time to instruct me on how to maintain the system. It is working marvelously! The sound of raindrops no longer evokes dread. Money well spent for my peace of mind!
Jeff J
10 months ago
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I needed to resolve some drainage issues around my house and obtained a handful of quotes. Given drainage is a finicky problem to solve, I communicated that I wanted to take an 8020 approach (i.e., 80% of the results coming from 20% effort/cost). If I needed to add more to it later, then I was fine with that but wanted to see if more affordable solutions could do the job. Despite communicating my approach, a fair amount of quotes came back that felt more like 100% of the results for 100% effort/cost.Fortunately, Will @ CXC fit the bill with a solution that aligned with my stated approach. What I found reassuring was that Will could have upsold the same solution/cost that other people were suggesting, but instead he analyzed my situation and offered up a much cheaper solution that would likely resolve my issues. Hurricane Hillary gave me a good chance to test the system and it worked well minus one caveat. My house is surrounded by a ton of trees (e.g., giant oak tree) and that means lots of little seeds/debris. The system ended up clogging up during the storm, but I think something like that is very hard to predict. I wasn't even aware about the amount of seeds/debris in the yard until after the storm. With that said, Will was very responsive and switched out the catch basin grates for something that is less prone to clogs. I appreciated Will's willingness to help troubleshoot and offer solutions as it means he stands by his work.Aside from all of that, the crew was very nice, tidied up the property once work finished and they were pretty efficient. Thus, I was very pleased with CXC and will continue to use them for any other sort of drainage/foundation issues.Note: Time will tell whether the new catch basin grates will suffice, but I will update this review with the outcome!
Arpan Parikh
11 months ago
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The entire CXC team has been great. We worked with them after having drainage issues on our property, and they collaboratively developed a solution including french drains and a pump system. And after the system was installed, the team has been very responsive about answering questions we have, coming out to make tweaks as we've provided feedback, and service the system when it failed due to an issue caused by a third party. Highly recommend working with them on your waterproofing / drainage project.