"I needed to resolve some drainage issues around my house and obtained a handful of quotes. Given drainage is a finicky problem to solve, I communicated that I wanted to take an 8020 approach (i.e., 80% of the results coming from 20% effort/cost). If I needed to add more to it later, then I was fine with that but wanted to see if more affordable solutions could do the job. Despite communicating my approach, a fair amount of quotes came back that felt more like 100% of the results for 100% effort/cost.
Fortunately, Will @ CXC fit the bill with a solution that aligned with my stated approach. What I found reassuring was that Will could have upsold the same solution/cost that other people were suggesting, but instead he analyzed my situation and offered up a much cheaper solution that would likely resolve my issues. Hurricane Hillary gave me a good chance to test the system and it worked well minus one caveat. My house is surrounded by a ton of trees (e.g., giant oak tree) and that means lots of little seeds/debris. The system ended up clogging up during the storm, but I think something like that is very hard to predict. I wasn't even aware about the amount of seeds/debris in the yard until after the storm. With that said, Will was very responsive and switched out the catch basin grates for something that is less prone to clogs. I appreciated Will's willingness to help troubleshoot and offer solutions as it means he stands by his work.
Aside from all of that, the crew was very nice, tidied up the property once work finished and they were pretty efficient. Thus, I was very pleased with CXC and will continue to use them for any other sort of drainage/foundation issues.
Note: Time will tell whether the new catch basin grates will suffice, but I will update this review with the outcome!"
